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  • Who can Dr. Ortiz treat?
    Dr. Ortiz is a licensed clinical psychologist in Colorado. She also holds a PSYPACT certification. This accreditation enables her to offer Telehealth services to individuals residing in states that have enacted legislation permitting psychologists to deliver services across state boundaries. To see if your state participates, allowing you to work with Dr. Ortiz, please click here. These services include therapeutic and psychological assessment services.​
  • How do I get started working with Dr. Ortiz?
    Schedule a free consultation call through Dr. Ortiz's calendar or fill out the Contact Form and Dr. Ortiz will reach out to you. Dr. Ortiz will email within 72 hours to schedule a call.​ If it is a good fit, we will schedule a first session. Before the first session, Dr. Ortiz will email paperwork to be completed prior to meeting. All sessions are 50 minutes long.
  • What is the cost of therapy?
    The cost for a 50-minute therapy session is $250. For those with financial concerns, a sliding scale fee may be available for qualifying individuals.
  • Is insurance accepted?
    Aetna insurance is accepted. For plans that are not accepted, a detailed receipt (superbill) can be provided, which includes the required insurance codes for potential reimbursement. Clients are advised to contact their insurance provider directly to determine coverage for out-of-network services.​​
  • What types of psychological assessments are offered?
    The following psychological assessments offered: diagnostic, cognitive and learning assessments, personality psychological evaluations, and treatment planning. Evaluations include a structured clinical interview along with a battery of psychological tests depending on the specific needs. Please contact for more information.
  • What is the cancellation policy?
    Any cancellations made within 24 hours of our scheduled session or missed appointments will be charged the full session fee.
  • Can Dr. Ortiz provide a Good Faith Estimate?
    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.
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