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1. Introduction

 

 

Welcome to Ortiz Psychological Services (“we,” “our,” or “the practice”). We are a clinical psychology practice based in Denver, Colorado, providing in-person and telehealth services across PSYPACT-authorized states.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit information through our online forms.

 

This policy applies only to information collected through this website.

If you become a client, your protected health information (PHI) is governed by our HIPAA Notice of Privacy Practices, not this website policy.

 

 

 

2. Information We Collect

Information You Voluntarily Provide

When you submit a form or contact us through the website, we may collect:

 

  • Name

  • Email address

  • Phone number

  • Any information included in your message or inquiry

  • Appointment or scheduling details (if you request scheduling support)

We strongly advise visitors not to include clinical or sensitive health information in website forms.

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Information Collected Automatically

When you browse the site, certain data may be collected automatically:

 

  • IP address

  • Browser, device, and operating system information

  • Pages viewed and time spent on the site

  • Cookies or similar tracking technologies

  • Basic site analytics (e.g., Wix Analytics, Google Analytics)

This information helps us maintain website performance and improve user experience.

 

3. How We Use Your Information

We may use the information collected through the website to:

 

  • Respond to inquiries

  • Provide requested information about services

  • Assist with scheduling or consultation requests

  • Improve website functionality and user experience

  • Monitor website performance and analytics

  • Maintain website security

We do not use website information for clinical purposes.

All clinical documentation occurs only in our HIPAA-compliant electronic health record systems (Headway and Sessions Health).

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4. How Information Is Stored and Protected

We take reasonable administrative, technical, and physical safeguards to protect information submitted through this website.

 

Important notes:

 

  • This website does not store or transmit clinical records.

  • Contact form submissions may be sent via standard email. While we protect this information, email is not considered a secure method for transmitting sensitive health details.

  • Once someone becomes a client, all PHI is securely stored in HIPAA-compliant platforms and governed by our Notice of Privacy Practices.

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5. Sharing of Information

We do not sell, rent, or trade personal information.

 

We may share limited information with:

 

  • Service providers who support website operations (e.g., Wix, email hosting)

  • Platforms you choose to interact with, such as Headway or Sessions Health

These providers may process data on our behalf but do not have permission to use data for their own purposes. We do not disclose personal information to third parties for marketing.

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6. Cookies & Tracking Technologies

This website may use cookies or similar technologies for:

 

  • Basic site functionality

  • Analytics

  • Site performance

You may disable cookies in your browser settings; however, some site features may not function optimally.

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7. Third-Party Links

Our website may contain links to third-party websites—such as Headway, Sessions Health, Psychology Today, Instagram, or other resources.

 

We are not responsible for:

 

  • The content

  • Security

  • Privacy practices

  • Data handling

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of these external sites.

We encourage visitors to review the privacy policies of any third-party site they visit.

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8. Telehealth & PSYPACT

We provide telepsychology services across PSYPACT-authorized states.

Telehealth platforms (e.g., Headway, Sessions Health) maintain their own privacy and security standards that comply with HIPAA.

This website privacy policy does not apply to those third-party systems.

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9. Children’s Privacy

This website is not intended to collect information from children under 13.

If you believe a child has submitted personal information through the site, please contact us so we can remove it.

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10. Your Rights

Regarding the information you submit through this website, you may:

 

  • Request access to the information you provided

  • Request correction or deletion of your contact information

  • Opt out of further communication

 

These rights apply only to information collected through the website, not clinical records.

 

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

 

Ortiz Psychological Services

Denver, CO 80210

Email: [insert your preferred practice email]

Phone: [insert practice phone number]

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12. Updates to This Policy

We may update or modify this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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